Privacy Policy

About North Star Sessions

Last updated: November 28, 2025

North Star Sessions is operated by Katy Hetherington, based in Stockholm, Sweden.

This Privacy Policy explains how your personal data is collected, used and protected when you visit this website or interact with any services offered through North Star Sessions.

If you have any questions about this policy or how your data is used, please contact: hello@followthenorthstar.com

---

The information we collect

I may collect and store the following types of data when you interact with my website or services:

Information you provide directly

• Your name and email address (e.g. when signing up for a newsletter, downloading an audio, printed material or participating in a survey or quiz)
• Information you submit via Calendly when booking sessions
• Messages sent through contact forms
• Payment details collected securely through Stripe (I do not see or store your card details).

Information collected automatically

This includes data collected through:

• Google Analytics
• Cookies for website functionality and performance
• Basic usage data (such as pages visited, time spent on the site, device type, and approximate location)

No sensitive personal data is collected unless you knowingly provide it (e.g. through session notes or during a private booking).
You should never submit medical, financial or legal details via forms on this site.

How your information is used

Your data is only used for legitimate and transparent purposes, including:

• Sending newsletters and updates via Substack or ConvertKit
• Managing bookings through Calendly
• Processing payments via Stripe
• Responding to your messages or enquiries
• Improving the website through analytics
• Notifying you about changes to sessions, policies or services
• Maintaining a record of communication for client service purposes

I do not sell or share your personal information with third parties for marketing purposes.

Email communication & retention

If you sign up for my newsletter or download a resource, you consent to receiving emails related to North Star Sessions.

You may unsubscribe at any time via the unsubscribe link in each email or by sending an email to hello@followthenorthstar.com

I retain email addresses and booking records as part of my normal business documentation. You may request deletion at any time.

4. Legal Basis for Processing (GDPR)

I process your personal data under the following lawful bases:

• Consent – when you subscribe or opt-in
• Contract – when you book a session or make a purchase
• Legitimate interest – for site analytics, record keeping, or improving services
• Legal obligation – for basic financial records required by Swedish authorities

Third-Party Services Used

The following providers may process your data securely on my behalf:

• Calendly – scheduling and booking
• Stripe – payment processing
• Substack – newsletter distribution
• ConvertKit – (may be used in future for email marketing)
• Google Analytics – website performance insights
• Website hosting by Loopia – necessary technical processing
• Meta/Facebook – potential future advertising or tracking (inactive at present)

I take care to only use reputable providers with strong privacy practices.

Cookies

This website uses cookies for basic functionality, analytics and performance.

By continuing to browse the site, you agree to the use of cookies.

You can manage or disable cookies through your browser settings at any time.

How your data is protected

I take reasonable steps to protect your information, including:

• Using secure, reputable third-party processors
• Securing email and website accounts with strong authentication
• Limiting manual data access to what is essential for service delivery

While no online service can guarantee one hundred percent security, I follow good practice to keep your data safe.

Your rights (EU/EEA GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to certain types of processing
• Request a copy of your data in a portable format

To exercise these rights, contact: hello@followthenorthstar.com

Data retention

Data is retained only as long as necessary for business, legal or tax purposes.

You may request that your data be removed unless there is a legal requirement to keep it.

Updates to This Policy

This Privacy Policy may be updated occasionally.

The updated version will always be available on this page.

Contact

North Star Sessions

Operated by: Katy Hetherington
Email: hello@followthenorthstar.com

Based in Stockholm, Sweden